Overview Prerequisites Self Study Materials Included Tools What You’ll Learn Course Modules FAQs

What’s Included?

icon High-Quality Video, E-book & Audiobook icon Module Quizzes icon AI Mentor icon Access for Tablet & Phone

Prerequisites

    • General knowledge of Microsoft 365 applications
    • Basic understanding of cloud computing concepts
    • Introductory experience with IT administration or user management

Self Study Materials Included

Videos

Engaging visual content to enhance understanding and learning experience.

Podcasts

Insightful audio sessions featuring expert discussions and real-world cases.

Audiobooks

Listen and learn anytime with convenient audio-based knowledge sharing.

E-Books

Comprehensive digital guides offering in-depth knowledge and learning support.

Module Wise Quizzes

Interactive assessments to reinforce learning and test conceptual clarity.

Additional Resources

Supplementary references and list of tools to deepen knowledge and practical application.

Tools You’ll Master

Microsoft 365 Admin Center

Microsoft 365 Admin Center

Microsoft Purview

Microsoft Purview

Microsoft Entra (formerly Azure Active Directory)

Microsoft Entra (formerly Azure Active Directory)

Microsoft Defender for Office 365

Microsoft Defender for Office 365

Microsoft 365 Copilot

Microsoft 365 Copilot

Copilot Agent Configuration Tools

Copilot Agent Configuration Tools

What You’ll Learn

Understand the architecture and functionality of essential Microsoft 365 tools like Exchange, SharePoint, OneDrive, and Teams.

Gain practical skills to manage users, assign licenses, configure settings, and monitor service health using the Microsoft 365 Admin Center.

Learn how to protect and govern organizational data using Microsoft Purview, Entra, and Defender for Office 365.

Discover how to use Copilot to boost productivity through AI-driven content creation, task automation, and personalized insights.

Learn how to configure and administer Copilot agents to support workflows and enhance collaboration across Microsoft 365 applications.

Course Modules

Module 1: Explore Microsoft 365 security foundations
  • 1.1 Introduction
  • 1.2 Analyze the Zero Trust security model
  • 1.3 Implement Zero Trust in Microsoft 365
  • 1.4 Examine threat protection and intelligence in Microsoft 365
  • 1.5 Explore identity and authentication in Microsoft 365
  • 1.6 Manage access and permissions in Microsoft 365
  • 1.7 Explore identity and access management in Microsoft Entra8 min
  • 1.8 Troubleshoot and monitor identity security
  • 1.9 Summary
Module 2: Introduction to Microsoft 365 core services and admin controls
  • 2.1 Introduction
  • 2.2 Explore the Microsoft 365 ecosystem and core service components
  • 2.3 Explore the Microsoft 365 admin center and key admin tools
  • 2.4 Examine Microsoft Exchange, Teams, and SharePoint
  • 2.5 Establish security, identity, and compliance foundations
  • 2.6 Assign admin roles using Role-Based Access Control
  • 2.7 Summary
Module 3: Protect and govern Microsoft 365 data
  • 3.1 Introduction
  • 3.2 Introduction to Microsoft Purview and data governance
  • 3.3 Identify and respond to data risks with Microsoft Purview
  • 3.4 Examine compliance, AI data discovery, and eDiscovery
  • 3.5 Explore oversharing and data access governance in SharePoint
  • 3.6 Explore data protection in Microsoft 365 Copilot
  • 3.7 Summary
Module 4: Explore Microsoft 365 Copilot and agents
  • 4.1 Introduction
  • 4.2 Introduction to Microsoft 365 Copilot
  • 4.3 What are agents?
  • 4.4 Compare Microsoft 365 Copilot and agents
  • 4.5 Compare Microsoft 365 Copilot licensing models
  • 4.6 Plan and deploy Microsoft 365 Copilot and agents
  • 4.7 Explore real-world use cases for Copilot and agents
  • 4.8 Summary
Module 5: Perform basic administrative tasks for Microsoft 365 Copilot
  • 5.1 Introduction
  • 5.2 Manage Copilot licenses and pay-as-you-go billing
  • 5.3 Monitor and adjust pay-as-you-go Copilot usage
  • 5.4 Monitor Microsoft 365 Copilot usage and adoption
  • 5.5 Manage and govern Microsoft 365 Copilot prompts
  • 5.6 Apply operational best practices for Microsoft 365 Copilot
  • 5.7 Summary
Module 6: Perform basic administrative tasks for Microsoft 365 Copilot agents
  • 6.1 Introduction
  • 6.2 Create a Microsoft 365 Copilot Chat agent – Part 1
  • 6.3 Create a Microsoft 365 Copilot Chat agent – Part 2
  • 6.4 Create a SharePoint agent
  • 6.5 Test and edit your agents
  • 6.6 Manage user access and permissions for agents
  • 6.7 Examine agent approval and governance
  • 6.8 Monitor and manage the agent lifecycle
  • 6.9 Summary

Frequently Asked Questions

This course provides a foundational understanding of Microsoft 365 administration and explores how AI—through Microsoft 365 Copilot and agents—can be used to automate tasks, enhance collaboration, and personalize user experiences.

Basic familiarity with Microsoft 365 apps and general IT administration concepts is recommended but not mandatory. The course is designed to build knowledge progressively from foundational to AI-enhanced features.

You’ll work with Microsoft 365 Admin Center, Microsoft Entra (Azure AD), Microsoft Purview, and Microsoft Defender for Office 365, among others.

This course is ideal for IT professionals, administrators, and anyone interested in modern workplace technologies, AI integration, and Microsoft 365 management.

No, while AI tools like Copilot are a key part of the course, it also covers core Microsoft 365 services, administration, security, and governance fundamentals.