What’s Included?
High-Quality Video, E-book & Audiobook
Module Quizzes
AI Mentor
Access for Tablet & Phone
Prerequisites
- Workplace Communication Skills
- Basic Understanding of Diversity, Equity, and Inclusion (DEI) Principles
- Willingness to Self-Reflect and Learn
Self Study Materials Included
Videos
Engaging visual content to enhance understanding and learning experience.
Podcasts
Insightful audio sessions featuring expert discussions and real-world cases.
Audiobooks
Listen and learn anytime with convenient audio-based knowledge sharing.
E-Books
Comprehensive digital guides offering in-depth knowledge and learning support.
Module Wise Quizzes
Interactive assessments to reinforce learning and test conceptual clarity.
Additional Resources
Supplementary references and list of tools to deepen knowledge and practical application.
What You’ll Learn
Learners will be able to identify different types of microaggressions, understand their impact on individuals and teams, and explain why subtle biases can undermine inclusion and psychological safety.
Participants will shift from passive observation to proactive engagement, learning how individual actions can contribute to meaningful cultural change in the workplace.
Learners will enhance their ability to read emotional cues, manage their reactions, and respond to difficult situations with compassion, awareness, and cultural sensitivity.
Participants will gain tools like the “Three D’s” (Direct, Distract, Delegate), “I” statements, and inquiry techniques to intervene respectfully and constructively in real-world scenarios.
Learners will be equipped to foster long-term cultural change by modeling inclusive behavior, engaging allies, and creating safe spaces that support open dialogue and lasting respect.
Course Modules
Module 1: Understanding Microaggressions – The Hidden Barriers to Inclusion
1. Defining Microaggressions – Types, examples, and impact
2. The Psychology of Subtle Bias – Why microaggressions matter
3. Uncovering the Unseen – How microaggressions impact psychological safety
4. The Ripple Effect – Consequences for individuals and teams
Module 2: The Active Bystander Framework – Understanding Your Role
1. The Bystander Effect – Why people hesitate to intervene
2. The Active Bystander Mindset – Taking responsibility for inclusion
3. The Power of One – How individual actions can shift workplace culture
4. Types of Bystanders – From passive to proactive: Identifying your approach
Module 3: Building Empathy and Emotional Intelligence – The Foundation for Action
1. Understanding Others – Building empathy and perspective-taking
2. Emotional Triggers – Recognizing personal biases and reactions
3. Responding with Compassion – Using empathy to intervene respectfully
4. The Courage to Speak – Developing emotional resilience for difficult conversations
Module 4: Tools for Intervening – Strategies for Effective Bystander Action
1. The Three “D”s of Intervention – Direct, Distract, and Delegate
2. Using “I” Statements – Constructive ways to express discomfort without blame
3. The Power of Inquiry – Asking open-ended questions to create reflection
4. Safe Spaces – Encouraging dialogue and creating non-judgmental environments
Module 5: Navigating Power Dynamics – Influencing Change in Hierarchical Structures
1. The Challenge of Speaking Up – Identifying power dynamics in the workplace
2. Influencing Through Empathy – Encouraging reflection in those in authority
3. Building Allies – How to find and engage fellow bystanders
4. Shifting Organizational Norms – Creating long-term cultural change
Module 6: Beyond Microaggressions – Creating an Inclusive Culture Together
1. Building Inclusive Communication Norms – Establishing company-wide expectations
2. Setting a Positive Example – How to model inclusive behavior daily
3. Building Trust Through Vulnerability – Fostering an atmosphere of open dialogue
4. Long-Term Engagement – Making Active Bystanding a core organizational value
Frequently Asked Questions
An active bystander is someone who recognizes inappropriate or biased behavior—like microaggressions—and chooses to take respectful, supportive action instead of staying silent. This course teaches how to do that effectively and compassionately.
Yes. You’ll learn specific tools like the “Three D’s” (Direct, Distract, Delegate), how to use “I” statements, and how to ask open-ended questions to intervene respectfully and with confidence.
Absolutely. The strategies taught are designed to work in-person and online, helping you navigate virtual meetings, chats, emails, and remote team dynamics with awareness and confidence.